SHIPPING POLICY
At Vaporush.com, we understand the importance of prompt and reliable shipping. We offer fast and affordable shipping options to ensure that your order arrives promptly and in excellent condition. We offer free shipping on all orders over $100 within the continental United States.
We work with reputable shipping carriers to deliver your order as quickly as possible. Once your order is processed, you will receive a tracking number that you can use to track the status of your shipment.
Please note that some products may be subject to shipping restrictions, and we cannot ship to certain locations due to local laws and regulations.
Additionally, we DO NOT offer store pickup or same day local delivery within the five boroughs of New York. We ship exclusively from our distribution center.
RETURN & EXCHANGE POLICY
At Vaporush.com, we stand behind the quality of our products and strive to ensure that you are satisfied with your purchase. If you are not completely satisfied with your order, you may return it for a refund or exchange within 30 days of receipt.
To initiate a return, please contact our customer service team, and they will provide you with further instructions. Please note that returned products must be in their original condition and packaging, and you will be responsible for any shipping costs associated with the return.
If you receive a defective or damaged product, please contact us immediately, and we will arrange for a replacement or refund. We may require photos or video evidence of the defective or damaged product before issuing a refund or replacement.
Please note that we cannot accept returns for e-liquids or opened products due to health and safety concerns.
If you have any questions or concerns about our shipping or returns policies, please do not hesitate to contact us. Our friendly customer service team is always available to assist you.